Housing Support or Home Help
Our housing support services at Robin focus on helping you maintain independence at home. With personalised, practical support, we’re here to make everyday living simpler, more stable, and suited to your needs.
What does Housing Support include?
Support can include:
Shopping and prescription collection
Escort to GP appointments, hospital and health services
Community activities and social outings
Paperwork, letters and admin support
Bill management and budgeting help
Light household tasks and safety checks
Supporting social connections and community involvement
Accessing services and managing healthcare
Our Process
We start with a friendly chat to understand what you’re looking for. Whether you need a little support each week or more regular visits, this is your chance to ask questions and tell us what matters most.
There’s no pressure or commitment—just an open conversation about how we can help.
Get in touch
This is where you personalise things.
We’ll visit you at home to get a real sense of your routine and what’s important to you. That might be feeling confident getting ready in the morning, having someone to share a cup of tea with, or simply knowing someone is checking in regularly.
It’s also a chance for you to meet us and feel comfortable. We take the time to listen, so everything starts with you.
Conversation at home
From that conversation, we create a care plan that’s genuinely yours. It reflects your routines, preferences, and the level of support you want.
You’ll be supported by the same small team of carers, so you’re not meeting someone new each time. That consistency means they really get to know you—what works best for you, and how to support you in a way that feels natural.
Build your care plan
Flexible visits that suit you
Care should fit around your life, not the other way round. Whether you need support once a week, a few times a day, or somewhere in between, visits are arranged to suit you.
Early mornings, evenings, or a simple midday check-in - we’ll work around your routine.
Frequently Asked Questions
What is housing support?
Housing support focuses on helping you live independently at home by supporting the practical, everyday aspects of life. It’s about building confidence, maintaining stability, and helping you feel secure in your own space.
What does housing support include?
Support is tailored to your needs and can include help with household tasks, shopping, cooking, attending appointments, managing bills, maintaining tenancy responsibilities, and staying connected to your community.
Who is housing support for?
Housing support is for anyone who would benefit from help to live independently. This may include people with learning disabilities, mental health conditions, or those transitioning from supported accommodation into their own home.
Can housing support help with confidence and independence?
Yes. A key part of housing support is building skills and confidence, so you feel more comfortable managing day-to-day life over time.
Is housing support funded by the local authority?
In many cases, yes. Housing support can often be funded through your local authority or Health and Social Care Partnership. We’re happy to guide you through the options and help you understand what may be available.
Will I have the same support worker?
We aim to provide a small, consistent team so you can build trust and feel comfortable with familiar faces who understand your routines and preferences.
Can support change over time?
Of course. As your needs or confidence change, we’ll regularly review your support plan to make sure it continues to feel right for you.
How do I get started with housing support?
Simply get in touch with Robin for a friendly, no-pressure conversation. We’ll take time to understand your needs and help you put the right support in place.